2017 FMMUG Presentation Summaries

Keynote: Is your work management strategy aligned to your asset management strategy?

Terrence O'Hanlon, ReliabilityWeb
Most organizations are using powerful connected asset management systems like Maximo to manage maintenance work however this work is often sub-optimized because it is performed in a disconnected silo. Management and the financial team see rising maintenance costs and looks for ways to reduce the budget year over year but they lack the necessary context and understanding to make good business decisions that balance risk and value. The frontline workforce views the work management system as another burden heaped upon them that never seems to deliver any benefit to them or their daily tasks. Reliability performance remains flat or gets worse.

Why are people working in such a disconnected way with such a wonderful technology at their disposal?

Join Terrence O'Hanlon for a lively look at the challenges and solutions to realizing the full potential of Maximo to deliver value from assets that are aligned to organizational objectives and to creating a culture of reliability.

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Mobile Fire Hydrant Inspection

Michael J Arellano, Albuquerque Bernalillo County Water Utility Authority
n 2011 ABCWUA signed an Memo of Understanding (MOU) with the Albuquerque Fire Department, which required ABCWUA to provide AFD access to Maximo for their annual Fire Hydrant Inspections. The challenges were to create a mobile solution that would easily and quickly capture the inspections of over 17,000 fire hydrants located in Albuquerque NM. The mobile solution had to be Fire Fighter proof and allow the AFD Commanders to monitor and enforce the timely inspections. The improvement in tracking the inspections since 2011 were immediately. There were a total of 2,803 inspections for 2011 recorded in Maximo. There were 17,381 inspections recorded in Maximo for 2012. An additional benefit was the ability to identify hydrants owned by ABCWUA and privately owned hydrants.

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Lessons Learned in Facilities Asset Management at Penn State

Ian Salada, The Pennsylvania State University
The University Park campus of Penn State has approximately 20 million square feet of facilities, much of which are maintained by the Office of Physical Plant (OPP). In many cases, OPP acts as a maintenance service provider for other business units that have financial responsibility for the facilities. For education and general facilities, OPP has the financial responsibility for maintenance of the facilities, but still is not considered the operator. This presentation will discuss strategic initiatives that OPP has been pursuing since 2014 to transition from reactive to proactive maintenance. The presenter intends to highlight observations and experiences from the organizational restructuring, CMMS implementation, and work management processes initiated.

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Asset Health Insights

Lacey Radabaugh, IBM
Session Maximo now can combine insights from sensors on assets, operational systems, weather data with information from assetrecords, and work history. It then applies formulas and analytics to calculate health scores for assets. These scores can be linked to spatial work patterns, families of assets across multiple locations, and planned work schedules to advise maintenance operations on the status of assets in a single dashboard.

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Maximo for Trucking at Dispatch Boeing

Todd Snook, Boeing
The home grown Boeing system for dispatching freight movement in the Puget Sound was obsolete, and there was no funding for a new system, Maximo to the rescue! This presentation describes how custom Maximo screens were developed for drivers to receive dispatch jobs on tablets in the cab of their truck, safely.

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Keynote: Training Best Practices: Learning that Works

Denise King, BSC
Organizations continue to face challenges with implementing learning and development programs that readily, consistently, and accurately support critical business changes. The ability to foster early adoption and use of learning tools and information becomes more difficult due to frequent organizational changes. These training best practices provide a glimpse into some of the most powerful, but yet fundamental ways that any organization can implement and experience amazing results that promote higher levels of end-user autonomy and productivity through relevant, retainable, and repeatable processes.

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Finish to Start -How Kansas City Airport Integrated BIM with Maximo

Vicky Borchers, Kansas City Airport and Kawon Park, IBM

Focusing on the Pilot project for the new MCI Facilities Shop, we will highlight the stages used to define the entirety of the project.  Beginning with the definition of the goals from the owners perspective, we will step through the project, starting with the BIM model, spanning the construction cycle, incorporating the commissioning process, and culminating in a robust delivery of data that populates MAXIMO’s asset management system.  Along the journey we will explore opportunities to integrate technology into the deliverable that will maximize the owner’s strategy for turnover of electronic documentation that will flow seamlessly into their CMMS system.  A comparative analysis of the effort to capture the data after the fact compared to this approach will be presented.

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Building an Effective Workflow at KU

Shawn Harding, University of Kansas
Spend some time diving into the 'guts' of KU's extensive SR to Workorder through completion workflow. Starting with an outline, see how they chose to implement a workflow, and how that workflow has expanded to cover all types of requirements. Gain an understanding of how this workflow helps KU collect better data from their Maximo system, automate many previously manual tasks, and help ensure business processes are being followed.

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Maximo Data Quality and Discoveries with Watson Analytics

Pam Denny, Senior Analytics Architect, IBM
Analyzing the vast amounts of data that IBM Maximo collects is key to a successful enterprise solution but it can be an overwhelming task. This session will highlight how you can simplify those processes with Watson Analytics - the newest Cognitive component to the Maximo Analytics Portfolio. Detailed information and demonstrations of Watson Analytics will be provided, along with information on how you can get started using it in your Maximo environment - today!

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Maximo Roadmap: Planning Your Future with Maximo Asset Management

Join Kim Woodbury as she shares the newest features of our favorite EAM, as well as a peek at what IBM currently has planned for Maximo in the future.

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Maximo New User Experience

Pam Denny and Kim Woodbury, IBM
A combination of demographic shifts and rapid changes taking place in technology adoption means that the Maximo experience must meet the demands of the modern user. Learn how IBM are pre-empting this shift by rethinking the Maximo experience with the user as our key stakeholder. Hear from offering management, design, and development about why the new experience matters, and how we are working with customers to deliver it. Learn more about the work centers and applications delivering with the new user experience in the context of a continuous delivery model.

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Streamline Your Work Management Process with Maximo Scheduler and Maximo Scheduler Plus

Brian Downey and Vikul Banta
End-to-end work management can be quite complex, whether it entails planning long-term work, making daily assignments, managing your field work force or ensuring that projects finish on time. Come to this session to learn how IBM Maximo Scheduler and the recently released Maximo Scheduler Plus can help streamline the entire work management process by addressing the needs of the Planners, Schedulers, and Supervisor/Dispatchers. We will cover some best practice use of scheduling building blocks - Job Plans, PM, Asset/Location, Calendars, Labor and Crews and how that data is handled in the Scheduler applications. We will also cover the future direction of the solutions.

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Friday Workshop

EAM & Advanced Work Management Features in Maximo: Hands-on, Instructor Led Training 

Agenda of Workshop
Presented by Technology Training & Consulting

The outcome of the seminar will be that each individual will begin to understand how to develop and implement an Asset Management Master Plan to achieve sustainable Best-in-Class performance levels for proactive maintenance, resulting in significant reliability improvements on targeted assets as well as improvements in "right first time quality" metrics.

This is a hands-on training class.

Bring your own laptop and access our cloud-based training environment hosted by Maven Asset Management.

You will receive a step-by-step training manual and a full training class. In addition, every attendee (with or without a laptop) will receive a discount coupon for future training sessions with TTC!
Does your organization use Asset Templates? How about the Asset spare parts feature of Maximo?
Do you have rotating assets in your organization? Do you understand the complete Maximo lifecycle of these assets and items? Do you use condition monitoring with your rotating assets?
Do you use Routes with your job plans and PMs? Do you understand the three options for building your work orders from Routes? Do you know when each option is best used?
You are invited to learn all of this and more at our Advanced Work Management Features in Maximo class at the FMMUG Spring Conference.

Course Agenda

  • Create an Asset Template
  • Generate multiple assets from the asset template
  • Update Asset Spare Parts using the asset template
  • Setup rotating assets
  • Purchase new rotating assets
  • Receive these new assets and assign condition monitoring values and asset numbers
  • Replace a broken rotating asset
  • Move broken assets to repair locations
  • Receive the repaired rotating asset and update condition monitoring setting before placing back in inventory
  • Create a route with your new assets
  • Setup a Preventive Maintenance record for your route and generate all three types of work orders for this route
  • Compare and contrast the reasons for using each of the routes work order generation options

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Optional Tours

Walking Ghost Tour of New Orleans

Thursday: Feb 9th 5:00 pm - 8:00 pm  Additional Cost: $25 + tax per person

Hear ghost stories by paranormal experts as you journey through the historic French Quarter, visiting legendary sites of documented activity. These tragic tales of love, betrayal, misfortune and death will undoubtedly make for the most suspenseful evening you will experience during your visit to New Orleans. 

Sign up at registration table or pay in advance

Steamship Harbor Cruise

Friday: Feb 10th 2:00 pm - 5:00 pm Additional Cost: $32 + tax per person
Join us for a two-hour cruise by day from the heart of the French Quarter aboard the Steamboat Natchez for a Harbor Jazz Cruise

Sign up at registration table or pay in advance

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Presentation, times, locations, and topics are subject to change.

Next Annual Event

Feb 11-14, 2018

Renaissance Downtown Seattle
Madison Street
Seattle, WA

Aug 1, 2017

FMMUG Breakout
Dolphin Hotel
Orlando, FL

Sponsors Spring 2017

JFC and Associates
A3J Group
Aquitas Solutions
Cohesive Solutions
Interloc Solutions
KTran Consulting
Maven Asset Management
Technology Training & Consulting, Inc




For general information about FMMUG, including registration, please contact us at:

  • kpullen (@) datasplice.com
  • +970-232-1307
  • 414 E Oak Street
    Fort Collins, CO 80524